Q: How do I reserve a timeslot?
Q: How many racks do you have?
Q: Which racks have four switches including dual Catalyst 3560 Switches?
Q: How do I logon on to use my rack time once I purchase it?
Q: What features do your routers have?
Q: What forms of payment do you accept?
Q: What is your timeslot cancellation and change policy?
Q: Can I purchase bulk timeslots and then reserve the timeslots over time as needed?
Q: Should I use your diagrams and base configs or the vendor diagrams and base configs?
Q: What vendor workbooks do you support and what if I have a vendor you do not list?
Q: Can I self study for my CCIE using your equipment?
Q: How much does it generally cost to get my CCIE?
Q: How do I power the rack on or off or reboot devices?
Q: What are the differences between a 3750 and 3560 switch?

Q: How do I reserve a timeslot?
A: It's a simple three step process. Pick a rack based on the workbook you are using and then look at the online calendar for availability. Send payment for the timeslot or bulk timeslots you desire. Email us the dates and times you want. Refer to the Rates Page for more information

Q: How many racks do you have?
A: We have three racks currently.

Q: Which racks have four switches including dual Catalyst 3560 Switches?
A: All three racks have four switches available for you to use.

Q: How do I logon on to use my rack time once I purchase it?
A: Once payment is received and you have reviewed the online calendar and sent us an email of the dates and times you desire, we will send you login instructions. You will telnet to the terminal server over the internet to gain access to the devices.

Q: What features do your routers have?
A: The core routers run the latest IOS and advanced ip services or enterprise plus fw/ids. This enables them to support IPv6, BGP, OSPF, RIPv2, MPLS, QOS and other features needed for your cisco certification needs.

Q: What forms of payment do you accept?
A: We accept paypal, credit cards through paypal (you do not need a paypal account), western union, wire transfer and company and personal checks.

Q: What is your timeslot cancellation and change policy?
A: Once you reserve a timeslot you can change it to another time or day - provided you give us at least 48 hours advance notice. Providing us with less than 48 hours notice does not allow us sufficient time to resell the timeslot.

Q: Can I purchase bulk timeslots and then reserve the timeslots over time as needed?
A: Yes you do not need to schedule all the timeslots at once. You can reserve them at your convenience based on availability.

Q: Should I use your diagrams and base configs or the vendor diagrams and base configs?
A: You should use the diagrams and any base configs provided on our website. They are optimized to match our layout with the vendors layout and reflect any differences in the configs for you. You do not have to use them but then you will have some manual changes you will need to make to get the configs working. For example the vendor may use E0 while we use FE0/0.

Q: What vendor workbooks do you support and what if I have a vendor you do not list?
A: We support Internetwork Expert, IPexpert, Netmasterclass, Unitek, Solie. If you have a diagram showing your connectivity needs - just email it to us and we will develop a diagram to support your needs.

Q: Can I self study for my CCIE using your equipment?
A: Yes, you do not need to purchase workbooks or other study aids. Some people prefer to learn the technologies themselves using manuals, books, cisco doc cd and hands on experience with the routers and switches.

Q: How much does it generally cost to get my CCIE?
A: That depends a lot on whether you are doing all self study, purchasing workbooks, attending a bootcamp and using other prepaid services. The written and practical exam costs are close to $1500 and several workbooks are available for a few hundred dollars. The higher end costs would include a bootcamp and workbooks totaling about $4000.

Q: How do I power the rack on or off or reboot devices?
A: We have step by step instruction available on the website. Go to http://ccie4u.com/power.shtml or power2.shtml or power3.shtml for rack 1, rack2 and rack3 respectively.

Q: What are the differences between a 3750 and 3560 switch?
A: There are minor differences between the two models. Refer to this switch comparison page for more information